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THE UK'S HIGHEST QUALITY ARTIFICIAL TREES

RETURNS:

We pride our selves on reaching an extremely high level of customer satisfaction, if you are unhappy with your product or change your mind, we will give you a full refund no questions asked. We will also follow up with you to see if there is anything we can change to meet your needs for this particular purchase.

Can I return my order?

Yes, we accept all returns within 14 days. The 14-day window begins 14 days after the product arrives with you.

Can I exchange my item?

Yes, we accept exchanges within 14 days. The 14-day window begins 14 days after the product arrives with you. If you would like to exchange your product, please email info@arti-green.com to arrange this.

Faulty Items:

In the event that your product is faulty, please email us at info@arti-green.com within 14 days of receiving the item(s). For a swift process please include your order number and photographic evidence of the issue with the product. Please note it is uncommon for our customers to experience such an event, however in the event that his happens we will amend the issue as fast as possible.

Return Address

 

Arti Green

Sure Store

Pilsworth Road

Bury

BL98RS

UK